Regarding Inquiries Received by email

・We may require time for a response or may not be able to provide an answer depending on the content of your query.
Also, please be advised that we may respond by phone depending on the subject.

・Inquiries not received during our usual operational hours (Sat, Sun, Holidays) will be attended on the following business day.

・An auto-reply email will be sent notifying receipt of your inquiry. If you do not receive this confirmation, your email address may have been typed incorrectly.

・If your system is set to block emails, please change your settings so that you can receive emails from

・Our replies by email are intended for each individual customer and needs to be left confidential. Release of its contents to the public or a third party is strictly prohibited.

Office Hours: 9:00 – 18:00 (Excluding Sat, Sun, and Public Holidays)